Terms of Service

These terms of service govern your use of the Meridian Glass + Exterior website and your engagement with our window and exterior maintenance services. By accessing this site or requesting our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By visiting agencedeshavres.com and requesting services from Meridian Glass + Exterior, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you must not use this website or request our services. We reserve the right to modify these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the revised terms.

2. Description of Services

Meridian Glass + Exterior provides specialist window and exterior maintenance services for residential and commercial properties in Milan, Lombardy, and surrounding regions. Our offerings include interior and exterior glass cleaning, frame and sill maintenance, gutter inspection and cleaning, solar panel maintenance, and post-storm property assessment. Specific service scope, scheduling, and pricing are detailed in individual service agreements and quotations provided to clients.

All services are performed in accordance with our published service standards and the qualifications of our team members. Service delivery is subject to weather conditions, property access, and other factors outlined in your service agreement.

3. Permitted Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behaviour includes:

• Harassing or causing distress or inconvenience to any person;
• Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website;
• Attempting to gain unauthorised access to our systems or networks;
• Reproducing, duplicating, copying, or selling any content from this website without explicit permission;
• Scraping, automated data collection, or any form of systematic extraction of information;
• Using the site to advertise or promote competing services without authorisation.

4. Intellectual Property Rights

All content on this website—including text, images, photographs, graphics, design elements, and documentation—is the intellectual property of Meridian Glass + Exterior or is used with permission from third-party rights holders. This includes our service descriptions, process documentation, team qualification materials, and equipment specifications.

You are granted a limited, non-exclusive, non-transferable licence to view and download content for personal, non-commercial use only. You may not reproduce, distribute, transmit, display, perform, or otherwise use any content without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

5. Disclaimers

Website Content: While we strive to ensure that information on this website is accurate and up to date, Meridian Glass + Exterior makes no warranty or representation as to the accuracy, completeness, or reliability of any content. All information is provided on an "as is" basis. We do not warrant that the website will be error-free, uninterrupted, or free from viruses or harmful code.

Service Delivery: Our services are provided in accordance with professional standards applicable in Italy. However, we cannot guarantee specific outcomes in all circumstances, particularly where external factors (weather, property condition, client access, or unforeseen structural issues) affect delivery. We will communicate any limitations or risks identified during our assessment process.

Third-Party Links: This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their own terms and conditions.

6. Limitation of Liability

To the fullest extent permitted by Italian law, Meridian Glass + Exterior shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of profits, data loss, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from the website or services shall not exceed the amount paid by you for the specific service in question, or €500, whichever is lower. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If such limitations are found to be unenforceable in your jurisdiction, our liability will be limited to the maximum extent permitted by law.

7. Client Responsibilities

When you engage Meridian Glass + Exterior for services, you agree to:

• Provide accurate information about your property, access requirements, and any safety hazards;
• Ensure that you have the authority to authorise work on the property in question;
• Grant our team safe and reasonable access to perform the agreed services;
• Disclose any pre-existing damage, structural concerns, or environmental factors that may affect service delivery;
• Pay invoices in accordance with the terms specified in your service agreement or quotation.

8. Limitation Period and Dispute Resolution

Any claim or dispute arising from the website or our services must be initiated within two years of the date on which the cause of action arose, or it will be barred by the applicable statute of limitations under Italian law.

If a dispute arises, we encourage you to contact us first to attempt resolution. Please provide detailed information about your concern, including dates, service details, and photographic evidence where relevant. We will respond within ten business days.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Italy, specifically the laws of Lombardy and Milan. Any legal proceedings arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Milan, Italy. By using this website and engaging our services, you consent to this jurisdiction and venue.

10. Data Protection and Privacy

Your use of personal data in connection with our services is governed by our separate Privacy Policy, which is incorporated by reference into these Terms of Service. Please review our Privacy Policy to understand our data handling practices, your rights, and our obligations under applicable data protection law.

11. Changes to These Terms

Meridian Glass + Exterior reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this website. Your continued use of the website or engagement with our services following any changes constitutes your acceptance of the revised terms. We recommend reviewing these terms periodically to stay informed of any updates.

12. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

13. Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific agreements or quotations, constitute the entire agreement between you and Meridian Glass + Exterior regarding the website and our services. They supersede all prior negotiations, representations, and agreements, whether written or oral.

14. Contact Us

If you have questions about these Terms of Service, require clarification, or wish to report a breach, please contact us:

Last updated: 2026. These terms apply to all services and website access from this date forward.